FAQ

Not Sure Yet? Check Out The Most Frequently Asked Questions By Our  Clients. 

Frequently Asked Questions

What kind of cleaning services do you specialize in?


Our full list of cleaning services are listed below. Rug Cleaning, Carpet Cleaning, Move In/Move Out Cleaning Maid Services, Steam Cleaning, Carpet Repair Deep Cleaning, Upholstery Cleaning, Post-Event Cleaning Window Cleaning, Mattress Cleaning, Post Construction Cleaning If there is not a service listed that you would like performed, give us a call or send us a message with your type of service requested and we will get back to you.




How long does it usually take to complete a cleaning appointment?


It usually depends on how many rooms, size of job and what kind of services are being performed. Most residential jobs require at least 2 hours minimum to be able to throughly perform the cleaning task on hand. Commerical jobs normally take at least 3 1/2 hours minimum to complete.




Are you available by appointment only?


Yes. All reservations must be placed a minimum of 24 hours in advance. Any reservations that are canceled within 2 hours before the time of scheduled appointment will be charged a $50 cancellation fee.




Is your business well equipped for tough, gritty cleaning jobs?


Absolutely. We have top of the line industrial cleaning machines we use for both our residential and commerical jobs. From carpet steamers to floor waxing machines, no job is left undone.





Billing & Pricing

Delivering The Best Cleaning Service, On Your Budget

Payments Accepted

Cash and all major credit cards including Visa, Mastercard & American Express are accepted. We will swipe your card using our Square Credit Card reader on site. 

Cancellation Policy

You may cancel/modify your reservation anytime at no cost. NOTE: If an order is canceled 2 hours before the scheduled appointment time, a $50 cancellation fee will be invoiced at the address provided at the time of the reservation. 

Satisfaction Guarantee

We're absolutely sure you will be 100% guaranteed with our residential and commercial cleaning services. If for any reason you are not 100% truly satisfied, please let us know why and your next cleaning will be half-price off for all of our cleaning services. 

Photos of our work

Our Company

Excel Cleaning Group specializes in residential and commercial cleaning in the New Jersey area. Armed with the latest Eco-Friendly cleaning equipment & Disinfecting Equipment, Excel will ensure a successful clean that will get you noticed. All sizes and types of businesses are welcome. With a wide variety of cleaning services offered, set your next appointment with us and let our team take care of your next cleaning job today. Your privacy is assured with us. 

Head Office

P.O. Box 24166

Jersey City, NJ 07304

Operating Hours

Mon - Fri: 9am - 8pm
​​Saturday: 9am - 5pm
​Sunday: Closed

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© 2018 Excel Cleaning Group LLC. Residential & Commercial Cleaning Services.

201-241-4144

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